Accessibility and Nondiscrimination Notice

Discrimination is against the law

Myrtue Medical Center complies with applicable federal civil rights laws and Iowa civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, creed, sexual orientation, gender identity, religion, or in any other manner prohibited by law.  Myrtue Medical Center does not exclude people or treat them differently because of race, color, national origin, age, disability, sex, creed, sexual orientation, gender identity, religion, or in any other manner prohibited by law.

 

Myrtue Medical Center provides:

  • Free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, call 712-755-4308.

 

If you believe that Myrtue Medical Center has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, sex, creed, sexual orientation, gender identity, religion, or in any other manner prohibited by law, you may file a grievance with Civil Rights Coordinator, Myrtue Medical Center, 1213 Garfield Ave, Harlan, IA 51537, telephone number: 712-755-5161, Fax: 712-755-4365, Email:  crc@myrtuemedical.org. Iowa State Relay Number 1-800-735-2943. You can file a grievance in person or by mail, fax or email.  If you need help filing a grievance, Myrtue Medical Center’s Civil Rights Coordinator is available to help you.

 

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/cp/complaint_frontpage.jsf, or by mail, phone or fax at:  U. S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201, 1-800-368-1019, 800-537-7697 (TDD). Complaint forms are available at http://www.hhs.gov/civil-rights/filing-a-complaint/index.html.

 

You can also file a civil rights complaint with: Iowa Civil Rights Commission, 400 E. 14th Street, Grimes Building, Des Moines, IA  50319, 515-281-4121, 1-800-457-4416 or 515-242-5840 (Fax), http://www.state.ia.us/government/crc.