Patient Access Specialist

Patient Access Department

Full-time position (36-40 hours per week).  Schedule will vary.  Possible hours within 6:30 am to 11:00 pm Sunday through Saturday.  Rotates holidays.  Schedules appointments for patients in centralized scheduling office and over the phone.  Maintains and updates computer scheduling files.  Must be congenial and polite at all times in person and over the phone.  Must be familiar with policies regarding scheduling for ancillary tests and appointments, maintaining current patient information and records, and maintaining strict confidentiality.  Must be familiar with admitting, discharging, insurance forms, confidentiality of patient information and dealing with the general public.   General office experience preferred, but not required.  Must have a thorough knowledge of the switchboard and filing system, all clinic policies and procedures to clinic office, and hospital scheduling protocol.  High school diploma or equivalent required.